TrustPay is a Slovakia-based payment company that was established in 2009. The initial goal of the company was to deliver secure payments within the EEA area. The team developed innovative payment services for ecommerce businesses that require diverse payment options for cross-border transactions. 

Being an EU-licensed and regulated institution, it is a principal member of many famous payment systems such as Mastercard, Visa, UnionPay. The portfolio of the company includes, first of all, online card processing. With card payment integration, the platform supports such instruments as GooglePay and ApplePay. Card Payments support a range of features that include recurring, pre-authorization, along with CardonFile. The platform supports VISA, MasterCard, Maestro, etc. 

Trustpay highlights

The company offers easy integration that requires only several steps. There is a detailed developer API documentation on the official website of the platform. The integration is entirely safe. Since the platform is PCI certified, the integration is simple even for merchants without IT tools. It is also possible to apply for a test account, if you are not confident about the choice. Those who use the test environment, can test only card payments in it. 

Using TrustPay, it is possible to make instant bank transfers between the partner banks of the system. The platform supports over 170 currencies. Initiating a payment, clients of the platform should select a bank from the list of supported banks. Payment is conducted through the bank account. There is no need to disclose personal information for it. It is necessary to have an account with the supported bank.

For clients’ onboarding KYC/KYB procedure is used. TrustPay has its proprietary verification app. The company targets fintech, merchants and forex markets. In May, 2022 the platform enabled instant SEPA payments that became a milestone for the company.

Currently, the company supports about 20 payment methods, and 7 supported integrations. At the time of writing the platform works in 52 countries of the world. Merchants can create an excellent payment page with a checkout customization feature showing the identity of users. 

The platform tries to reduce the number of declined payments to the minimum in order to increase the number of sales. To manage the task, the risk management team of the company tries to evaluate the situation and analyze the market and payment approval rates, in particular. Then the analysis experts share helpful tips with clients to enhance the transaction flow and increase the number of sales. 

One of the services offered by the company is chargeback protection. The customized strategy helps to provide better protection, and adjust the strategy to the specifics of the particular business. 

Automatic monitoring is conducted with the help of filters, and automatic alerts that configure the transaction flow based on the custom-base strategy to reduce the number of fraudulent transactions. Using AI-based tools, the team offers detailed monitoring. With zero fraud chargebacks, the platform becomes even more attractive than ever. There are other fraud prevention features that can be used by customers such as 3D secure authentication.

Benefits of the system

  • Lack of chargeback
  • Round-the-clock work by the team
  • Security of payment
  • Lack of risks for merchants since transactions are authorized by consumers. 
  • Real time acceptance of online payment. 

Along with these, there are consumer advantages that make customers of the bank automatically enrolled. It is possible to select a secure payment method among the options presented on the website. 

How to connect to the system

Merchants can apply to the support team and join the system, informing experts what features would be great for their company. 





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