Payment Methods in Uganda

As Uganda rapidly embraces the digital economy, the importance of reliable and secure online payment systems is more pronounced than ever. With the e-commerce sector in Uganda witnessing substantial growth each year, the role of payment orchestration platforms like Akurateco becomes increasingly crucial, often serving as a pivotal factor in the success of businesses.

Payment Gateways and Methods in Uganda

The demand for secure and streamlined online payment in Uganda has become more evident than ever. The field of payments in e-commerce is dynamic and multifaceted. Choosing the proper payment interface is vital for success in this evolving economic landscape.

Overview of the economic environment in Uganda

Uganda’s economy, comprising Agriculture (24.2%), Industry (25.5%), and Services (50.3%) sectors, reflects a balanced mix of sectors contributing to its overall economic composition. With an expected increase of 2.6% in 2023, the Ugandan eCommerce market played a crucial role in the global growth rate of 8.7% in the same year. This aligns with the broader global projection, as stated by the ECDB, indicating an expected rise in global e-commerce sales in the coming years.

Payment Gateways in Uganda

As intermediaries between merchants and financial institutions, digital gateways ensure online money transactions. Businesses benefit from diverse payment methods in Uganda tailored to their various needs. Gateways present a variety of features, including security practices, several payment possibilities, and integration flexibility.

Enterprises searching for an inclusive solution discover a reliable partner in Akurateco. The orchestration platform facilitates the steady integration of different payment systems, providing entrepreneurs with a customer-friendly service.

Why you need a Payment Gateway

Embedding of payment gateways in Uganda is not just a technological necessity, but a strategic move that can define the success and longevity of a business. Here are compelling reasons why businesses need to embrace and integrate a payment processor into their operations:

Enhanced security measures

In a world where cyber hazards and online fraud are persistent challenges, assuring the security of financials is principal. Gateways use encryption and safety protocols to protect confidential data. These measures secure both sides from potential risks.

Improved customer experience

The payment gateways contribute significantly to a user-friendly experience in the e-commerce industry. Businesses can increase customer satisfaction by adding payment alternatives with swift processing time. A practical electronic payment process maintains clients’ loyalty and satisfaction.

Expanded customer reach

With the global nature of online commerce, businesses need to cater to customers across diverse locations. A payment processor facilitates the acceptance of payments in numerous currencies and allows enterprises to spread into international markets.

Efficient transaction processing

Time is of the essence in the digitized realm, and a payment gateway ensures swift and efficient transactions. The payment interface can reduce the probability of transaction errors and delays, enhancing overall operational efficiency.

Regulatory compliance

Adhering to financial regulations and compliance standards is a non-negotiable aspect of electronic payments. Online gateways fulfill industry regulations, so businesses can be sure that their financial operations meet legal requirements.

Integration flexibility

Whether an enterprise operates through an e-commerce platform, mobile app, or traditional brick-and-mortar setup, a payment gateway offers flexibility in integration. Gateways are incorporated into existing systems, irrespective of the technological structure in place. 

How to launch a payment gateway in Uganda?

There are several options for launching a payment gateway in Uganda. The first option is to develop a robust payment system, complying with the regulatory framework set by the Bank of Uganda and other relevant authorities on your own. This includes obtaining the necessary licenses and adhering to security standards such as Payment Card Industry Data Security Standards (PCI DSS). Additionally, you must thoroughly analyze the local payment landscape, including popular payment methods and regulatory requirements. Essentially, launching a payment gateway in Uganda will take up to a year and cost hundreds of thousands of dollars for development alone, not to mention ongoing maintenance.

Alternatively, you can launch your business with white-label payment software. Choosing a reputable white-label payment gateway provider with relevant experience in the region can provide a streamlined and faster route to establishing in Uganda. As white-label payment software providers typically offer pre-built, customizable solutions that already comply with relevant regulations and standards, your time-to-market will be reduced to a few weeks instead of a year. Plus, by leveraging a white-label payment gateway, businesses can focus on branding, marketing, and customer acquisition without the need to develop and maintain the entire payment infrastructure.

A Complete Guide on White-Label Payment Gateway
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Online Payment Methods in Uganda

As the e-commerce industry continues to develop year after year, diverse online payment methods in Uganda have appeared. From traditional options to cutting-edge FinTech solutions, businesses have plenty of choices in the Ugandan digital market.

What Are the Most Popular Online Payment Methods in Uganda?


DusuPay is an online payment platform established in 2014. The platform provides international and local payment possibilities, including mobile money. In addition to its online payment capabilities, DusuPay has extended its services to include a solution tailored for cryptocurrency companies making payouts to Africa. Find out more about DusuPay in our article.

Craft Silicon

Established in 2000, Craft Silicon has been at the forefront of FinTech solutions. Craft Silicon created a broad spectrum of financial products in Asian and African markets. Merchant Services from Craft Silicon is one of the most innovative e-payment systems in Uganda. The solution connects billers, merchant solution providers, shops, e-commerce sites, and retail customers.


Offering an e-payment system in Uganda tailored for businesses, Pegasus prioritizes efficiency and security. In addition, it has the functionality to schedule payments and facilitate bulk transactions for businesses. Pegasus payment gateway in Uganda facilitates internet payments using various methods, including Visa/MasterCard, Union Pay, and Mobile Money.

Yo Uganda

Yo Uganda is a homegrown solution that enables local businesses with a payment gateway in Uganda. The platform provides a variety of FinTech services, including bill payments and mobile recharges. Yo Uganda is dedicated to supporting the local community, which can help businesses engage with Ugandan consumers.


MTN, a leading telecommunications provider, has seamlessly embedded its services into the realm of online payments. Recognizing the convergence of telecom and finance, MTN offers an extensive payment solution. It is a prevalent choice for mobile money electronic transactions in the country. One of MTN’s well-known payment solutions is the MoMo Payment Gateway. Read the detailed description of MoMo Gateway in our Blog.

Integrate Ugandan Payment Gateways and Payment Methods with Akurateco

Akurateco is a payment software provider that offers white-label payment gateway and payment orchestration solutions, supplying enterprises with the necessary tools and technologies to succeed in the digital economy. With Akurateco, you can seamlessly connect multiple payment gateways in Uganda via an open Application Programming Interface (API) through only one integration to our platform.

The Akurateco platform centralizes and optimizes the management of diverse payment processors within a unified system. With our advanced cascading functionality, clients can elevate their conversion ratio by up to 30% by distributing declined transactions across multiple channels.


Which payment gateway is best in Uganda?

Determining the best payment gateway in Uganda depends on various components, such as your business goals, target audience, and the services offered by platforms. Popular options in Uganda include DusuPay, Craft Silicon, Pegasus, Yo Uganda, and MTN. Evaluate each alternative based on transaction fees, security features, and compatibility with your business model.

Which payment method is used in Uganda?

In the context of Uganda’s payment systems, the predominant mode is mobile money, extensively utilized across numerous transaction types. Credit and debit cards, notably from established networks such as Visa and MasterCard, find widespread acceptance too, primarily in cities and for transactions over the Internet.

What is the online payment platform in Uganda?

The term “online payment platform” typically refers to a service that facilitates money transactions over the Internet. Electronic payment systems in Uganda include payment gateways, digital wallets, and mobile money solutions. Examples of well-known online payment platforms include PayPal, Stripe, Square, and various region-specific platforms like DusuPay, Craft Silicon, Pegasus, and others. The platforms offer reliable and suitable methods for enterprises to engage in e-commerce.

How safe is it to make online payments in Uganda?

Making electronic transactions is generally safe, especially using reputable payment processors. The key is to choose providers that employ encryption and other safety precautions. Additionally, be cautious about sharing personal information.

How do I choose the right payment gateway for my business?

Consider transaction fees, ease of integration, supported payment options, security features, and customer support. Analyze the preferences of your users and available gateways to make a decision. Utilizing payment orchestration platforms like Akurateco proves more effective when there is a requirement for multiple payment gateways.

What safety measures are in place to protect online transactions?

Sensitive data such as credit card information and personal details are encrypted during transmission, making it difficult for hackers to intercept and decipher the information. Many online platforms use two-factor authentication, requiring users to provide two types of identification (like a password and a code sent to their phone) to verify their identity. Online transactions often use secure payment gateways which provide an additional layer of security and help prevent unauthorized access to financial information.


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